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Customer Service

Post by: dominique, Feb 6, 2009 in forum: EditorsBlog

I agree 200% with your comments 90% of the companies allow their technicians to close ticket/incident opened by an end-user. This is the source of...
Where Is SP3?

Post by: dominique, Dec 3, 2008 in forum: EditorsBlog

I hope SQL SP3 will be out before Vista as it should address some important issues seen with SQL syntax.Vista is not a priority as several surveys...

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