My daughter have a blog and write office situations, I'll try to translate one. Situation: My Boss is visiting a Farm 50 miles far away. Her Mrs. calls to me and she pass to me with him. Boss: Lulet, I am about to arrive at the farm, how was called the guy I have to meet? Me: Raul. Raul GonzÃ¡lez. Boss: Good, remember that I am arriving at the office about 14.30. Me: Ok! To the 15 minutes..... Riiiiing-Riiiiiing! (Onomatopoeia; today would be music of U2...) Me: Good morning Lulet speaks... Boss: Lulet! He was Roberto Rodriguez? Me: (nah I can believe you! It will be joking to me) â€œDoc, the name is Raul Gon-zÃ¡-lez" Boss: Ah! Ok. Listen to me; I cannot use the cell phone â€¦. Me: (and what he wants from me? May he think that by telepathy I can fix it?) Boss: I do not know what happens to him! Me: Tell me the symptoms... Boss: he says to me: enter "PUK" number Me: lol!lol!lolo!! How he said, Dr? What number? Boss: enter "PUK" number, Pe-Ur-Ka what is that? Me: (And how I am going to know it!) Will not be the PIN number, Doc? Boss: No, that is not, this is another one!!! (I no longer could more of the laughter, almost nor could speak...) Boss: Call to Movisomething S.A. and find out!!! I: OK! (I am full of work, badly, I am printing, and removing data and invoicing.... full) To the 5 minutes.... Ring-Ring-Riiiiing I: Good (@#$%^) days Lulet speaks... . Boss: And? You found out? Me: No! Give me a minute more; I am looking for the telephone in Internet! Boss: ok... ok... To the 10 minutes (while I have in the other line the recorder of the company that said: If you are client of "movilsomething" marks 1 (Yeap, I am calling to the part of support because I am client of CeteSomething piece of *****) "If you have mental problems with the line mark 8".... and so on '.......) Ring-Ring-riiiiing Me: Good (I cannot believe you) days Lulet speaks.... Boss: And? Me: Boss, I am working on it... are about to me to take care of me. Line 2: Somebody: Hello Juan speaks, how can I help you? Me: Hello, Juan, my name is Lulet, I tell you, my Boss is traveling and he called to me saying to me that he cannot use the cell phone, because he requests number to him PUK... Juan: Ah! That is because it tried to put the bad PIN number 3 times. Me: And what we must do, Juan? Juan: You have to give me some data and I#%92ll return to you the PUK number. Me: Ok! I cannot, I cannot call to him and say: you are an idiot! I cannot! I#%92ll say to him that was because he is tired and enter the wrong PIN number 3 times. I am negotiating an increase of 25%... Today, it was transformed into a 45%... Luis Martin Moderator SQL-Server-Performance.com One of the symptoms of an approaching nervous breakdown is the belief that one's work is terribly important Bertrand Russell All postings are provided â€œAS ISâ€ with no warranties for accuracy.